Lettings Emergency Information

Lettings Emergency Information

IF YOU SMELL GAS OR BELIEVE YOU HAVE A LEAK CALL: 0800 111 999 NOW


If Michael Hardy Lettings manage the property on behalf of the Landlord and you are unfortunate enough to have an emergency, you should check the house information file to ascertain if you have the following cover. If a contractor is called out and it is later discovered that the property has emergency insurance cover or a Homecare agreement you may be liable for the contractor's invoice.

Plumbing and Central Heating Emergency

  • British Gas Homecare Cover - Freephone 0800 111 011 
  • Homeserve Cover - 0800 694 4167
  • Homelet Emergency Assistance Insurance please contact 0845 6048 674 - (emergency works only) or general enquiries - (non-emergency) 0845 111 2222 quoting the policy number and the property address.
  • Flowtech Plumbing & Heating Ltd on 07855 489662 or email: flowtechplumbingltd@gmail.com
  • Only Plumbing & Heating 07787 821091
  • ReidHeat - 0800 228 9797

Please be aware that if your emergency is due to the bad weather conditions, as you can appreciate, you may have to wait slightly longer than usual for a plumber/heating engineer to arrive.

Gas Escape

If you smell gas, think you have a gas leak or are worried that fumes containing  carbon monoxide are escaping from a gas appliance please call the free Gas Emergency Service line immeditatley on: 0800 111 999 Please open all doors and window to ventilate the property and refrain from using any electrical items.

Electrical Emergency

If you have an electrical emergency Please call:

  • Power cut and emergency help line for UK power distributors 0800 783 8866
  • Arcus Electrics on 07770 365826
  • ReidHeat - 0800 228 9797

If the property is covered by any Landlord emergency insurance you should contact them in the first instance.

If the property is covered by Homelet Emergency Assistance Insurance please contact 0845 6048 674 - (emergency works only) or general enquiries - (non-emergency) 0845 111 2222 quoting the policy number and the property address.

Drain Emergency

In the event that you have a serious drain blockage please contact Drain & Able on 0118 957 6244

Thames Water: Please call on 0800 316 9800

 

Letting Tradesmen